Tim Hortons
Reviews
I think everything is good, Employees are usually always in a demanding atmosphere, must be tough dealing with the public at times.
Firstly I love the bagel and tea I get every morning, provided its made right. In the past several weeks I have gotten the incorrect cream cheese on my bagel and my tea completely wrong. Enough times that I no longer do drive thru, because when I go in if its wrong i can let them know , not be on my way to work and discover it in the car when its too late to fix. I never complained when I got there hoping it was just the odd mistake but it happens more regularly now. Today was a horrible early morning experience. I ordered my bagel , the same way I always do and they didn't have the kind I wanted, fair enough I chose another somehow the cashier punched in the total and told me it was less then what I pay EVERY day, I told the cashier that and she said I was wrong. When I got my bagel it had been buttered and when I brought it back she told me that's what I ordered. Nope, ma'am I get the same EVERY day. The first thing she said after I asked for cream cheese was "you have to pay for it", and when she went to tell the person who makes the bagels he said "she has to pay for it."..LOOK everyone I understand I have to pay for it which is what I was trying to do!!! I just want my order made right. My bagel sat there with its butter on the counter for a good 5 mins until someone slathered it with cream cheese. I don't want to be wasteful but I didn't ask for my bagel to be buttered AND have cream cheese. Not only was everyone rude, this is the 8 th time since March my order in someway or another has been WRONG! It ridiculous and also I was late to work as this whole ordeal this morning took 15 minutes to sort out.
Loved the donuts!
