Nature's Wonderland
store
70 Baisdens Lane
SUNDAY
10:00 AM - 06:00 PM
MONDAY
10:00 AM - 06:00 PM
TUESDAY
10:00 AM - 06:00 PM
WEDNESDAY
10:00 AM - 06:00 PM
THURSDAY
10:00 AM - 06:00 PM
FRIDAY
10:00 AM - 06:00 PM
SATURDAY
10:00 AM - 06:00 PM
Reviews
Unfortunately, my experience with Nature's Wonderland was terrible. I ordered a small part for a Vitamix blender that cost around $60. It never arrived. When I contacted Nature's Wonderland, they refused to replace the part and they told me it was my responsibility to contact Australia Post, which I did. Australia Post told me that there's no way they lost the part, and most likely, Nature's Wonderland simply didn't send it. I continued to check with AP for about 4 months to see if anything turned up under the wrong name or address. Nope. I contacted Nature's Wonderland several times throughout the process and they were defiant, combative and constantly pointed the finger at me, as if this was somehow my fault. They told me that I should have paid extra to insure this small $60 part. I eventually had to contact my back, who investigated them, and eventually saw to it that my $60 was refunded. It's sad that NW's customer support was so poor, but it was. I am of the strong belief that you vote with your dollars, and this one company that doesn't deserve any votes. I would never do business with them again.
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