Red Lion Hotel Gallup
Reviews
This worked well for us - we had no problem with the train noise, even though we could see the train from our window. The breakfast was nice, and staff were friendly. Room was clean, nice bathroom too. It looks like an older hotel that now functions with more limited staff - there are carts for your suitcases if you ask for them - they probably used to have doormen. We only stayed one night, but it was pleasant and glad they had the restaurant onsite.
me and my husband where very disappointed in our stay at your hotel. Why at first the room visually looked very nice after being there over night I was very disappointed in the bathroom. The night of our arrival my husband took a bath. I noticed a slight sewer smell and the tub was barely draining. However we where very tried from traveling so I shut the door and went to bed. The next morning I woke up early and decided I would take a bath. I noticed what look like a bath mat in the bottom of the bathtub so I proceeded to lift the edge up that was loose to make sure the tub was clean. However what I found completely disgusted me. It appeared to me that there was mold growing underneath of it and I realized this was some kind of a patch. There was a hole in the bathtub and the sewer smell was disgusting. The bathtub was collapsing in the middle. We immediately packed as quickly as possible to get out of the room because my husband is highly allergic to mold and he had basically bathed in sewer water coming from underneath and mold. He was feeling ill all day yesterday and last night. I have not spoken with him this morning to see how he is doing because he is still in bed. Upon check out I told the gentleman at the desk about the room and showed him the pictures I took. The only thing he said was I will tell the manager. Which apparently he did not say anything. I never even got a oh I am so sorry let me see what I can do. Very disappointed in your establishment. My son got this room for us as we where traveling to his home in Phoenix. He was very upset when I told him about this, he was trying to make our drive a little more pleasant. I have attached the pictures of the tub the date of our stay was 11/19/2014. In room 116.
What a dump. Can't believe this is supposed to be a Red Lion. Filthy nasty old smellung rooms with mold growing in the bathroom. We cancelled our room after seeing the condition. And after cancellation confirmation we expedia they charged us anyway 2 days later. Not only is this place a dive but they will rip you off as well. Stay way away from this dirty stealing property. Red Lion should not allow crooks in their chain. Stay away!
If you're pregnant or have back issues, watch their mattresses, they will hurt you bad. Also housekeeping was sloppy, noticed a half filled beer can from previous occupants next to my bed on arrival. Breakfast was very good though.
Good breakfast, decent price, clean and spacious room, best inn we have stayed in our 3 week trip! Con is heating is not good. If you have a sleep bag, bring that with you.