Samurai Sushi
Reviews
I'd give it 2-3 stars based on my first visit. Customer service is poor and food is below average. However, 1 star for their refusal to accept groupon for takeout. Their fine print says they accept it as long as you call 2 hours in advance which I did. Skip this place and go to Mikuni or Blue Nami.
Service was terrible, 15 minutes after being seated that we were acknowledged after we asked for service. They only brought 3 waters for a table of four. Food was just ok, but took forever to get. We asked for beer refills, they never came. We asked again ten minutes later. When we expressed concern to manager, she acted like she didnt care. We will never be back.
This place is a little pricey but the food is second to none. There sushi is top quality and there portions are large.
My boss decided to take our team out for lunch, and decided on Samurai Sushi. The main draw was they have a great Happy Hour special… when we arrive after drinks were ordered they informed us that we were too large a group to receive the Happy Hour deals. My boss asked to speak to the manager, as this seemed to be very unfair. The response: only my manager was not happy, so she should just sit down and eat. As a response, we paid for our drinks and left – all 15 or so of us. As we were leaving they came after us with apologies, and decided to give us the happy hour discounts. Too little, too late. Poor customer service, and a bait – and – switch promo means we will not be going back to this place. It seems they do this often enough to any promo deal. Let the customer beware of the sale…
Tasty.
